Business Continuity Metrics: The Key to Communicating BCP

What you do is important. But how do you convey that to stakeholders, including upper management? One of the best ways to communicate the value of your program — as well as the exposures your organization faces — is a sound metrics program.   Let DRI help you implement or update a metrics program by providing a thorough overview of best practices and solid examples that you can adapt to your organization. Our one-day web-based course — BCP-MET: Business Continuity Metrics Overview — will put you one giant step ahead when it comes to reporting on things like program status, exposures, successes, and deficits.

• Guidelines for defining program milestones, relevant output, and expected results.
• A thorough presentation of metrics in general: common metric tracking processes, how they are tracked, how often, and what they represent.
• Strategies for understanding your audience: who they are, why should they care and creating metrics that resonate with them.
• Understanding how deficiencies can be used to your advantage, how they lead to success of the program by providing energy for change, and how to avoid becoming “Red Averse.”