The leader in business continuity education and certification across many industries, DRI International offers team training designed to fit the needs of every organization, from private corporations to the public sector and everywhere in-between.
DRI International offers colleges and universities the opportunity to familiarize their students with information on business continuity professions and certifications recognized by private and public sector organizations around the world.
Certification is a two-part process; verification of knowledge and confirmation of experience.
A DRI International certification is the most widely recognized and respected business continuity certification in the world. DRI only certifies professionals that have demonstrated both knowledge and experience in the business continuity and/or disaster recovery profession.
Learn more about how to unlock your DRI digital badge and display your DRI certification to enhance your online professional profile today.
Maintaining your DRI International certification carries two requirements; an annual maintenance fee as well as Continuing Education Activity Points (CEAP).
We speak at numerous industry events around the globe and engage with our community in a variety of ways. Find out where you can meet DRI at these upcoming events.
Through committees and other initiatives, we publish research and insights about the profession. Explore our library and other resources.
DRI International webinars cover vital resilience issues, engaging and informing professionals in the field. See what's coming up next and view previously broadcast presentations here.
Learn how to hire the right business continuity professionals that will enable your organization to withstand any crisis and come through even stronger with the DRI Hiring Guide. Download now.
BCM is a holistic management process that identifies potential threats to an organization and the impacts to business operations those threats, if realized, might cause, and which provides a framework for building organizational resilience.
We reach out and engage as many audiences as possible using broad media coverage to provide a forum for discussion. We serve as a trusted resource to other professions and the general public.
The leader in business continuity education and certification across many industries, DRI International offers team training designed to fit the needs of every organization, from private corporations to the public sector and everywhere in-between.
DRI International offers colleges and universities the opportunity to familiarize their students with information on business continuity professions and certifications recognized by private and public sector organizations around the world.
Certification is a two-part process; verification of knowledge and confirmation of experience.
A DRI International certification is the most widely recognized and respected business continuity certification in the world. DRI only certifies professionals that have demonstrated both knowledge and experience in the business continuity and/or disaster recovery profession.
Learn more about how to unlock your DRI digital badge and display your DRI certification to enhance your online professional profile today.
Maintaining your DRI International certification carries two requirements; an annual maintenance fee as well as Continuing Education Activity Points (CEAP).
We speak at numerous industry events around the globe and engage with our community in a variety of ways. Find out where you can meet DRI.
Through committees and other initiatives, we publish research and insights about the profession. Explore our library and other resources.
DRI International webinars cover vital resilience issues, engaging and informing professionals in the field. See what's coming up next and view previously broadcast presentations here.
Learn how to hire the right business continuity professionals that will enable your organization to withstand any crisis and come through even stronger with the DRI Hiring Guide. Download now.
BCM is a holistic management process that identifies potential threats to an organization and the impacts to business operations those threats, if realized, might cause, and which provides a framework for building organizational resilience.
We reach out and engage as many audiences as possible using broad media coverage to provide a forum for discussion. We serve as a trusted resource to other professions and the general public.
DRI International is committed to ensuring that individuals with disabilities can access the content offered through our website, www.drii.org.
If you are having trouble accessing www.drii.org, you can email driinfo@drii.org for assistance. Please put "ADA Inquiry" in the subject line of your email and we will assist you.
Crisis Management: Dangerous Risk Triggers
Guest post by Merleen Yap, CBCP
Member of GRC Committee, SID
How management and staff handles and responds to stakeholders determines the make or break of the organisation’s brand. It is their call of duty to respond in the best interest that the brand of the organization does not get damaged too greatly.
Federal Emergency Management Agency- U.S. Department of Homeland Security – research have shown that many organizations focus too much on data backup and systems, but failed to identify other risk triggers that may disrupt the business operations. (i.e., security risks, fire safety risks, operations risks, corporate communication risks, supply chain risks).
These triggers are sometimes overlooked and not timely reported to management. As such management could not provide adequate support or oversight due to the lack of reporting. After all, staff may have thought that areas that were not reported were probably not the strategic concern of the company, and further overlooked on those gaps.
And now here’s the catch, what determines the completeness in the reporting to management? Most staff prefer to report metrics that are positive metrics, metrics that detail how well they have done to achieve their KPI. The danger is that too much positive reporting may have hidden and dangerous risk triggers.
So how can the situations of under-reporting risk triggers be prevented? They can if only the performance reporting metrics were set up front. They can only if there is open communication which allows the senior leadership to be open to the risks identified by the staff.
Management should provide adequate support for the organization to set concrete performance reporting metrics and allow open communication to highlight any dangerous risk triggers. (For example, what is the current level of the organisation’s readiness to recover in the event of crisis.)
Like one old saying, “all work and no play makes Jack a dull boy,” I would say “All plans make an organization a very dull organization.” Plans needs to talk. Plans need to communicate. Plans need to act upon.
Plans need to be alive and the organization needs to feel alive.
The fundamentals of business continuity planning are to provide sufficient contingency should any crisis arises. Management should prioritize on the areas of concerns that need to enhance the organisation’s business continuity planning. Failing to do so, may present an irreversible damage of a risk trigger.
For a holistic management update on crisis management, management should consider and seek the reporting of the following “EPR” risks of the organisation:
The EPR metric is a 3-dimensional monitoring of the organisation’s vulnerability to operational disruption, the organisation’s business continuity planning performance and the organisation’s recoverability readiness.
With good reporting metrics set up front, the performance of the business continuity planning will be better assured that the dangerous risk triggers do not get hidden.