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DRI FAQ: Answering Your Questions on COVID-19, CEAPs, Certification and More

August 7, 2020 Leave a comment DRI Admin
To help our resilience community navigate the ins ond outs of DRI certification and other organizational inquiries, we’ll be providing this continuing FAQ!
Q: Are there any changes to Continuing Education Activity Points (CEAPs) requirements due to Covid-19 especially since most conferences have been cancelled?
We understand that earning CEAPs has been challenging during this time and strive to provide more online activities to do so which do not require conference attendance. We currently offer access to free webinarsand are providing increased availability to online courses and workshops. The full list of CEAP activities is accessible at You can also contact us directly at / 866-542-3744 and we would be more than happy to guide you personally so you can maintain your certification during this difficult time.
Q: I would like to access more resources available in the DRI library and do not remember my DRI account number or password. Do I need to create a new account?
A: No, if you are unsure of what your DRI account number or password is, please click on the ‘Forgot Your Password?’ link on the main DRI login page: You will be able to reset your password with the email address associated with your DRI account. If your email address is no longer current, please contact the DRI office.

Q: I was recently certified and am living outside of the United States. Will I still be able to receive the DRI plaque and pin?
A: Yes, absolutely. DRI Certified Professionals living outside the United States are only required to pay for shipping fees and we will be able to ship these items to you directly. To request a plaque, you can email us at

Q: I would like to take a DRI course online and my company has been supportive of this during remote working. Before I register, is there an option for the course fee to be billed directly to my company instead of using a personal credit card?
A: Yes, we can certainly invoice your company. Please contact us directly at / 866-542-3744 and we can register you for the selected course and email an invoice to be billed separately to your company instead.


Check back for more questions and answers in the next edition of Drive!

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